This policy explains what personal information MetAccounts Solutions collects when you use our website or contact us, why we collect it, who we share it with and the choices you have.
1. Who we are
MetAccounts Solutions (OPC) Private Limited (“MetAccounts”, “we”, “us”) provides accounting, bookkeeping, tax and business consulting services. Our office is at C R Plaza, Ground Floor, Sector-3, Opp. Jaat Bhawan, Ballabgarh, Faridabad 121004, Haryana. For privacy matters, write to contact@metaccounts.in.
2. Information we collect
| What | Examples | How |
|---|---|---|
| Details you give us | Name, email, phone, company, your message | Contact form, email, phone, WhatsApp chat button |
| Client documents | Financial records, PAN, GSTIN, bank and tax details | Shared by you once you become a client |
| Technical and usage data | IP address, browser, device, pages viewed | Cookies and analytics tools |
| Email activity | Whether you opened or clicked our emails | Newsletter tools, if you subscribe |
3. How we use your information
- To reply to enquiries and provide quotes and services.
- To meet legal, tax and accounting obligations.
- To send deadline and compliance updates you asked for. You can unsubscribe at any time.
- To understand how the website is used and to improve it.
- To keep our website and systems secure.
We process your data based on your consent, to perform a service you requested, or to meet a legal obligation, as permitted by the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
4. Cookies and analytics
We use cookies to run the website and to measure traffic through Google Analytics. You can block or delete cookies in your browser settings, though some features may then work less well.
5. Services we share data with
We do not sell your personal information. We share it only with trusted service providers that help us run the website and our services, under suitable safeguards:
| Type of provider | Purpose |
|---|---|
| Website hosting and security providers | Keeping the website online and secure |
| Analytics and mapping providers | Measuring website traffic and showing the map on our Contact page |
| Email and SMS service providers | Sending replies, updates and newsletters |
| Chat and messaging providers | Handling conversations you start through our chat button |
We may also disclose information when required by law or by a government authority. Some providers store data outside India.
6. How long we keep it
Enquiry details are kept for up to 24 months. Client records are kept for as long as the law requires for accounting and tax purposes, then deleted or anonymised.
7. Security
We use HTTPS, access controls and regular software updates to protect your information. No online system is completely secure, so please do not send sensitive documents through the contact form. Ask us for a secure way to share them instead.
8. Your rights
Under Indian law you may ask us to:
- give you access to the personal data we hold about you;
- correct or update it;
- erase it, where we are not legally required to keep it;
- withdraw consent you gave earlier;
- nominate someone to exercise these rights on your behalf.
Email contact@metaccounts.in and we will respond within a reasonable time. If you are not satisfied, you may approach the Data Protection Board of India once it is operational.
9. Children
Our services are for businesses and adults. We do not knowingly collect personal data from children under 18.
10. Changes to this policy
If we change this policy, we will post the new version on this page with an updated date. For material changes we will give clearer notice.
11. Contact and grievances
Email: contact@metaccounts.in
Phone: +91-85888-99292
C R Plaza, Ground Floor, Sector-3, Opp. Jaat Bhawan, Ballabgarh, Faridabad 121004, Haryana
This policy is for general information and is not legal advice.